
Frequently Asked Questions
Shipping FAQs
Most orders ship within 24 hours and arrive in 2-3 business days (Australia-wide). Remote areas may take longer.
Yes. All packages are plain-labeled, vacuum-sealed, and without branding for privacy.
Absolutely. You’ll receive a tracking number via email once your order ships.
Currently, we only serve Australian customers due to legal restrictions.
Payments FAQs
We only accept cryptocurrency (Bitcoin, Monero) for privacy and security.
Yes! Use code CRYPTO10 for 10% off all Bitcoin/Monero orders.
Due to industry restrictions, crypto is the safest option for both you and us.
Returns & Refunds FAQs
Contact us within 48 hours with photos, and we’ll replace it or issue a store credit.
Due to the nature of our items, all sales are final unless faulty or mis-shipped.
We’re not liable for postal seizures, but we’ll work with you on a case-by-case solution.
Email us with batch numbers and photos. We test all products but will investigate concerns.